TERMS & CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of MagicSingShop.com. The collective work includes works that are licensed to MagicSingShop.com. Copyright ⓒ MagicSingShop.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with MagicSingShop.com or purchasing MagicSingShop.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with MagicSingShop.com or to purchase MagicSingShop.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by MagicSingShop.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

TRADEMARKS

All trademarks, service marks and trade names of MagicSing or Enter-Tech used in the site are trademarks or registered trademarks of Enter-Tech Korea.

DISCLAIMER

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, MagicSingShop.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. MagicSingShop.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. MagicSingShop.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

LIMITATION OF LIABLILITY

MagicSingShop.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MagicSingShop.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

TYPOGRAPHICAL ERRORS

In the event that a MagicSingShop.com product is mistakenly listed at an incorrect price, MagicSingShop.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MagicSingShop.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MagicSingShop.com shall issue a credit to your credit card account in the amount of the incorrect price.

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by MagicSingShop.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

CANCELLATAION OF ORDER

In order to cancel, you must notify by email or by phone the cancellation of order before the shipping cut-off time, which must state that you are canceling the order. If the notification of cancellation from you is received after the shipping, you must return the product in order to receive refund – In this case, we do not credit back for the shipping cost paid for back and forth. MagicSingShop.com can cancel whole or part of an order for following reasons or for no reason.
We will send the notification of cancellation by email and issue a credit for the cancellation. Item(s) not available. Please note that the quantity online may be different from the actual quantity in stock.
– Difficult to process with information you provided like incorrect payment information or incorrect or unclear shipping address.
– Duplicated orders are placed.
– Suspicious for the fraudulent transaction.

ELECTRONIC COMMUNICATION AND LIMITATION OF LIABILITY

MagicSingShop.com members may communicate with one another through onsite email. As a rule, MagicSingShop.com does not rule, moderate or monitor these communications, but reserves the right to do so if we suspect any violation of these Terms or of our Privacy Policy. MagicSingShop.com reserves the right to edit, delete, or not to use any communications on the public area of the Website.

We also make best efforts to use commercially acceptable means to protect your personal information. Remember, any personal information you post or e-mail to the Website may be collected and/or used by third parties. While MagicSingShop.com takes reasonable steps to protect your personal information in accordance with our Privacy Policy, we cannot guarantee the security of any personal information you post or e-mail to the Website.

By visiting the Website or communicating with MagicSingShop.com by email, you are communicating with us electronically and consent to receive communication from us electronically. You agree that all communications that we provide electronically, including by posting to the Website, satisfies any legal requirement that a communication must be in writing.

You acknowledge that communication via the Internet may use potentially unsecure computers and links and that data may be lost or intercepted by unauthorized parties during such transmission. You agree that MagicSingShop.com shall have no liability whatsoever in connection with such lost or intercepted data.

COLOR ON THE INTERNET

While MagicSingShop.com has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate. If you have questions about specific colors, please contact us and we will get back to you right away with information to help you select the colors that are right for you.

PRODUCT USAGE

The products available from MagicSingShop.com are intended for external use only unless otherwise specified and the sale of these products by MagicSingShop.com is not an endorsement of their effectiveness or health benefits. Please read carefully any inserts that accompany your products and use the product in accordance with the manufacturer’s instructions.

MANUFACTURER’S WARRANTY

The microphones are covered for 1 year by the warranty if you purchased it from our store, and valid only when presenting original sales receipt.
There are few exception that are not covered by the warranty:
1. Purchased products from other sellers – You may have to contact the seller.
2. Tampering with the microphone (opening the microphone and trying to repair yourself or by a non-authorized Enter-tech repair center).
3. Battery leakage or explosion of batteries
4. Burnt by using wrong power adapter
5. Water damage
6. Physical or cosmetic damage includes and not limited to dropping the microphone, throwing the microphone or severing any of the wires because of misuse.

RETURN POLICY

Under certain circumstances, return or exchange may be made by contacting customer service. If for any reason you decide to return or exchange your purchase, you have 10 days from the date of delivery. During the holiday season, returning period may be extended for the purchase on the purpose of gift. Please contact us before returning your product. We open Monday through Friday, 9 am to 5 pm in PST. Please note that we do not credit back for the shipping charge originally used even though it was free shipping offer.

RETURN

At MagicSingShop.com, our main goal is your complete satisfaction so purchasing with us is easy and fully transparent and we offer an “Easy Return Policy” wherein you can make a return request of a product within 10 days of its delivery. During the holiday season, returning period may be extended for the purchase on the purpose of gift.

HOWEVER, in the event that the product you are returning does NOT meet the requirements as described below, we will photograph the merchandise and packaging and prepare a detailed summary of our determination to deny the return. The merchandise will then be returned to you.

  • Purchased products from other sellers – You may have to contact the seller.
  • Tampering with the microphone (opening the microphone and trying to repair yourself or by a non-authorized Enter-tech repair center).
  • Battery leakage or explosion of batteries
  • Burnt by using wrong power adapter
  • Water damage
  • Physical or cosmetic damage includes and not limited to dropping the microphone, throwing the microphone or severing any of the wires because of misuse.

Before attempting to return an order, you will need to contact us to request a returns authorization. It is very important that you wait for our email response with the return information and save product(s) under the same conditions that you've received them in order to return it. Observe the maximum period of 7 days after our confirmation of your order to send the product(s) to our address along with any documents instructed by us.

After receiving the product(s) back - if you proceed accordingly to all the information and the product(s) are received by us in their original packaging - we will review the case within 5 working days and contact you via email providing confirmation. In case of refund, it can take extra 5-10 working days to be processed. You will receive an email confirming your account has been credited once your refund is processed.

The return costs must be covered by you. We will not refund the cost of returning the order if the return is caused by the customer’s mistake or if the product(s) is no longer wanted or required. We are more than happy to cover/refund the cost of return when it is required due to our error.

We STRONGLY recommend that you FULLY insure the package you are returning. THIS IS FOR YOUR PROTECTION, in the event the package is lost or damaged in transit. We suggest that you use a “traceable carrier” that can provide you with “proof of delivery.” MagicSingShop.com shall not be responsible for items returned that are lost or damaged in transit.

NON-DEFECTIVE RETURNS MAY BE SUBJECT TO A 15% RE-STOCKING FEE.

All products must be received in their original package conditions.

We DO NOT accept returns on products that are used or tampered with, and the merchandise will be returned to you. If for any reason we feel that a good has been used or tampered with, a refund will not be issued. Refunds at all times and without limitation are at the discretion of MagicSingShop.com.

Please contact us if you have questions about which products are returnable, which products may be subject to a 15% restocking fee or for an explanation of circumstances under which a restocking fee may be charged.

EXCHANGE

Please contact us to exchange your product; to prevent for us just to return your package back to the sender.
At our discretion MagicSingShop.com may reimburse shipping charges related to the exchange on DEFECTIVE products.
For the Non-Defective exchange, we will still provide free shipping from our warehouse to you, HOWEVER, the return costs still must be covered by you.

REFUNDS

Upon receipt of a returned product in its original condition and following inspection, a credit will be issued (to your credit card) for the product and taxes with the exception of all shipping charges or duties. Please allow up to 5-10 business days for processing of returns. When a refund is issued, we will e-mail a confirmation.

A refund will be deducted for the original shipping cost WHICH we provided free shipping.

Special order item sales are final and cannot be returned for credit. Service parts are not returnable. Labor, installation services and any shipping charges are non-refundable.

PRICING & TAXES

All prices are in US Dollars. We collect sales tax in accordance with tax laws and regulations mandated by each state.  Sales tax, if any, will be reflected in your cart at checkout.

SHIPPING

When purchasing products on MagicSingShop.com and your have various delivery options. We make every effort to ensure that products are delivered within the specified time frame, however we are not held responsible for late deliveries. We make every attempt to ship orders within 24 hours of receipt. Orders placed on Saturday and Sunday will be shipped on Monday. MagicSingShop.com is not responsible for any custom duties, brokerage fees, taxes, and/or tariffs that may be applied with to your shipment.

SHIPPING OPTIONS

MagicSingShop.com offers the following shipping options:
- Free standard shipping (via USPS or UPS) on purchases for shipping within U.S.
- Standard shipping takes mostly 2~7 business days depends on the distance between your shipping location and our warehouse in California.
- The expedite shipping options are available with extra charge.
- All expedite shipping options are calculated by weight and destination
- Each expedite shipping option indicates normal shipping time frame, but it may be delayed by the shipping carriers due to unforeseen circumstances such as inclement weather, delay on their aircraft, or mis-locate by the carriers, etc.
- There will be shipping charge on purchase shipping to out of U.S., and there may be charges for the custom duties, brokerage fees, taxes, and/or tariffs addition to the shipping charge.

SHIPPING CUT-OFF TIME

Orders placed BEFORE 11 AM Monday, Tuesday, Wednesday, Thursday or Friday will be shipped on the same day.
Orders placed AFTER 11 AM Monday, Tuesday, Wednesday or Thursday will be shipped on the next day.
Orders placed AFTER 11 AM on Friday will be shipped on the following business day.
All orders placed during U.S. Federal Holidays will be shipped on the following business day.
Warehouse open hours: Monday ~ Friday, 9am to 5pm.
All times are PST.
Some rare occasions may arise when our warehouse has an unexpectedly large number of orders to fulfill on a given day or when fulfillment is delayed due to unforeseen circumstances (e.g. inclement weather), in which case there may be an extra delay in the shipping schedule outlined above.

In accordance with U.S. Federal Holidays, our warehouse will be closed on the following days:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Please note that we do not guarantee delivery date, but we do our best to make your package delivered on time.

TRACK ORDER

You will receive a shipping confirmation with a tracking number via e-mail when your order ships. You can also track your shipment on 'track order page'.  If you have any questions, please contact us.

INTERNATIONAL SHIPPING

- We ship to Canada, Australia and certain countries in western Europe only.
- For the other option if you don't find your country from our list, please find shipping agencies in US. who receive your package for you in U.S., and ship it to your country with their own responsibility. In this case, you will get your package with free shipping to your agency, and pay international shipping cost to them.
- The shipping cost is vary depends on the weight of products.
- Please proceed to check out for the exact amount for your shipping cost before the payment.
- Please note that there may be custom duties, brokerage fees, taxes, and/or tariffs addition to the shipping charge, and please understand that we don't have control over the custom process in your country and we are not responsible for those.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MagicSingShop.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER

MagicSingShop.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, MagicSingShop.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, MagicSingShop.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to MagicSingShop.com in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MagicSingShop.com, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, MagicSingShop.com may link to sites operated by third parties. However, even if the third party is affiliated with MagicSingShop.com, MagicSingShop.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of MagicSingShop.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, MagicSingShop.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).